IVRWherever™ is a cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others.
Reuse all Investments
Years of investment on your IVR, large amount of money, all processes, corporate procedures, teams of people, skills built over years.
Reuse all Backend
Reuse 100% of your IVR to automatically create a Chatbot with the same flow defined in your IVR. It's your same backend, APIs and voice apps, but a new Chatbot.
Reuse all Reporting
Keep your existing call center reporting, all logs and logging infrastructure, all instrumentation and monitoring, all software or hardware control methods.
No new App Development
Your Chatbot is created automatically, you do not need to handle or outsource a development cycle including maintenance.
Hosted by us in the cloud, or hosted by you in your cloud or your premises, support included. Per per interaction handled.
Unlimited Simultaneous Interactions
Cloud powered, elastic scale for large call volumes. Modern Cloud resources available on demand. No queue, no wait time.
Adopt Faster, Engage with Customers
Only true visionaries adventures into new technology before everyone else. With our unique technology you can accelerate chatbots adoption by reusing 100% your existing IVR.
Delight your customers with awesome UX, no frustrating menu to memorize, up-front options, quick actionable modern and natural user interface from your existing IVR.
Call Routing / Context Transfer
- Click to call integration.
- Call back integration.
- Transfer to chat agents.
- Business context enriched.
Auto-sync IVR changes
- 100% reuse your existing IVR XMLs.
- IVR changes automatically synced.
- Instant updates to all channels.
- Everything is transparent and automatic.
- Hosted by us in the cloud,
- reliable, scalable, and secure.
- Available to be hosted On-Premises
- with support and updates available.
Security, compliance, privacy
- 128-bit SSL encryption.
- Compliance help, PCI, HIPPA.
- No customer data stored.
- Enterprise-level data protection.
24/7 Support with Options
- Quick representative response.
- Service Status. Proactive Monitoring.
- Security and features updates.
- Direct line and dedicated representative.
High Availability 99.9% SLA
- No single point of failure.
- Redundancy, geo-replication.
- Enterprise level 99.9% uptime SLA.
- Money back SLA guaranteed.